According to a study by Voyages-sncf.com and EPSA, 71% of business travelers have already booked accommodation outside the channel imposed by their company. Open booking is therefore a common practice in companies. But why do business travelers do it? Is it necessarily a bad thing?
More interesting and varied offers.
60% of business travelers have already booked on the internet rather than in a travel agency and 58% prefer to book themselves. An “infidelity” reinforced by the fact that the agency offers recommended by companies are not always more attractive. Indeed, it is easily cheaper, more comfortable, and better located on the internet.
Open booking is first and foremost a way for travelers to use the reservation source they want, without having to go through the agencies. But in that case they must often advance the costs themselves and get reimbursed …
Thus the quote “we are never better served than by ourselves” makes sense for travelers seeking autonomy.
An opportunity for online platforms.
69% of business travelers have already found cheaper prices on the internet than through their travel agency.
This practice brings new providers such as MagicStay and other alternative hosting platforms to offer their solution directly to companies with adapted reporting tools.
Taking advantage of a varied offer and affordable prices, business travelers can book directly on the platform, while benefiting from means of payment and reporting compatible with the travel policy!